Scarlett McNally: Considering the impact of human factors on teamworking and behaviour (7 June 2023) | 您所在的位置:网站首页 › computers in human behaviour › Scarlett McNally: Considering the impact of human factors on teamworking and behaviour (7 June 2023) |
Summary
he NHS needs every one of its 1.4 million staff, but nobody is perfect every day of their career. Human factors have a huge impact on staff and patients. After witnessing poor behaviour in the workplace, co-workers are less effective and patients have worse outcomes. An unpleasant working culture also reduces camaraderie in teams and can lead to resignations. This is a vicious cycle of overwork and burnout that the NHS can’t afford. We need to nurture our workforce. In this BMJ opinion article, Scarlett McNally suggests focusing on three areas: expecting a minimum standard of behaviour at all times rather than perfectionism; identifying when intense focus is needed; and building effective teams. The minimum standard should be an expectation of “respect” at all times. |
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